Privacy Policy

1. Introduction

This Privacy Policy explains how Xporter ("we", "our", or "us") collects, uses, and protects information when you use our website at www.xporterai.com and our browser extensions (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Search queries entered into our web tools (e.g., usernames or tweet URLs). These are processed in real-time and are not stored on our servers.
• Contact information if you email us (e.g., email address, message content).

2.2 Automatically Collected Data

• Usage data: Pages visited, features used, referring URLs, and timestamps. Collected via standard web analytics to improve the service.
• Technical data: Browser type, operating system, device type, screen resolution, and IP address (anonymized).
• Error reports: Crash logs and error messages to help us fix bugs.

2.3 Browser Extension Data

Our browser extensions process X (Twitter) data locally on your device where supported. Today, this primarily applies to Bookmarks Exporter and similar browser-based workflows that may be released over time. For supported extension features, exported files are generated and saved on your device rather than uploaded as part of the export workflow.

3. How We Use Your Information

• To provide and maintain our Services.
• To improve functionality and user experience.
• To diagnose technical issues and fix bugs.
• To respond to your inquiries and support requests.
• To comply with legal obligations.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only in the following circumstances:

• Service providers: We may use third-party services for analytics and hosting that process data on our behalf, subject to strict confidentiality obligations.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Security

We implement reasonable security measures to protect your information. Our browser extensions process all data locally on your device. Any data transmitted between your browser and our website is encrypted via HTTPS/TLS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our Services interact with X (Twitter). Your use of X is governed by X Corp.'s own Privacy Policy and Terms of Service. We are not responsible for the privacy practices of third-party services.

7. Cookies

Our website may use essential cookies for basic functionality (e.g., preferences). We may also use analytics cookies to understand usage patterns. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Services after changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].